Help Centre

Orders

I am not sure what solution I need, what can I do? Speak to us today to ensure you have the best solution for your

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Warranty

When to return a product? Fanquip works closely with our customers to address any concerns or problems. If you’re unhappy with any products or services,

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Shopping FAQs

General Orders Delivery Returns General Do you have trade accounts? We currently only offer offline trade accounts. If you’re a regular customer, or would like

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Seasonal

Not sure how to deal with seasonal issues? Find out more with our Seasonal FAQ, or speak to us today to ensure you have the best solution.

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Returns

When to return a product? Fanquip works closely with our customers to address any concerns or problems. If you’re unhappy with any products or services,

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Delivery

Where is my order coming from? Your order will be shipped from our warehouse in Prestons, NSW Australia. How much does shipping cost? Shipping is

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Accessibility Statement

Fanquip is committed to ensuring our website and digital platforms are accessible for people with disabilities. We are continually improving our customer and user experience.

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